Refund policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at info@ggmarketessentials.com.
If your return is accepted, we’ll provide you with a prepaid return shipping label and detailed instructions on how and where to send your package.
⚠ Items sent back without prior approval will not be accepted.
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Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. This allows us to evaluate the issue and make it right as quickly as possible.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may place a new order for the desired item.
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European Union – 14 Day Cooling-Off Period
If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
As above, your item must be in the same condition in which you received it—unworn or unused, with tags, and in its original packaging. Proof of purchase is required.
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Refunds
We will notify you once we’ve received and inspected your return and inform you whether the refund was approved.
If approved, your refund will be processed back to your original payment method within 10 business days.
Please note: banks and credit card companies may take additional time to post the refund. If more than 15 business days have passed since your return was approved, contact us at info@ggmarketessentials.com.